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Cookie Policy

DAP.COM COOKIE POLICY

Last Updated: April 17, 2023

DAP Global Inc. (the “Company”) owns, licenses, and operates certain websites, online tools, applications, and platforms (each a “Site”) that are primarily designed to sell and provide specialty coatings, sealants, building materials and related services (collectively, the “Services”). This Cookie Policy explains our use of “cookies” and other tracking technologies, including, but not limited to, web beacons, pixels, clear gifs, and other similar technologies (collectively, “Cookies and Other Tracking Technologies”) that are employed on our Sites.

PLEASE READ THIS COOKIE POLICY CAREFULLY AS IT DESCRIBES YOUR RIGHTS, RESPONSIBILITIES, AND LIABILITIES. BY ACCESSING OR USING THE SITE, YOU ARE CONSENTING TO THE TERMS OF THIS COOKIE POLICY AND THE COMPANY’S TERMS OF USE AND PRIVACY POLICY.

To prevent THE COMPANY FROM using certain Cookies and Other Online Tracking Technologies, YOU CAN CHANGE YOUR BROWSER SETTINGS IN ACCORDANCE WITH THE INSTRUCTIONS BELOW OR BY USING OUR COOKIE PREFERENCE CENTER LOCATED ON OUR SITES.

1.What are Cookies and Other Online Tracking Technologies?

Cookies are small files that are downloaded to your device when you visit a website. The cookie then sends information back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Other types of tracking technologies work similarly to cookies and place small data files on your devices or monitor your website activity to enable us to collect information about how you use our Sites. Accordingly, Cookies and Other Tracking Technologies allow our Sites to recognize your device and track your activities and preferences, thereby allowing you to navigate between pages efficiently and to generally improve your experience. The information provided below about cookies also applies to the other tracking technologies referenced above (i.e., web beacons, pixels, clear gifs, and other similar technologies). You can find more information about cookies at www.allaboutcookies.org.

Cookies are often categorized by function. We use four types of cookies by function on our Sites:

Name

Description

Essential (or Necessary) Cookies

These cookies are necessary for the website to function and cannot be switched off on our Sites. They are typically set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the Site will not work as a result.

Analytical/Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.    All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. For example, within our Sites, these cookies remember users’ language preferences. They may be set by us or by third party providers whose services we have added to our pages.    If you do not allow these cookies, then some or all of these services may not function properly.

Targeting/Advertising Cookies

These cookies are used to deliver advertisements relevant to a specific user of the Sites. They remember that a user has visited a website and share this information with other organizations such as advertising vendors. These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.    They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookies can also be categorized by how long they remain on your device and by who puts the cookie there. There are four broad categories of duration and placement cookies that we use on the Sites:

Name

Description

Persistent Cookies

Persistent cookies remain on your device until deleted manually or automatically.

Session Cookies

Session cookies remain on your device until you close your browser, at which time they are automatically deleted.

First-Party Cookies

These cookies are placed by the party operating the website or service. For example, any cookies we place on your computer from our Sites are first-party cookies.

Third-Party Cookies

These cookies are placed on a website or service by a party that does not own or operate the Site.

2.How do our Sites use Cookies and Other Tracking Technologies?

We use Cookies and Other Tracking Technologies to identify you and your interests, to remember your preferences, to facilitate our marketing, and to track your use of our Sites. We also use Cookies and Other Tracking Technologies to control access to certain content on our Sites, to protect the integrity and security of the Sites, to process any requests that you make of us, and as otherwise set forth herein and in the Company’s Privacy Policy. To administer our Sites and for research purposes, the Company may, from time to time, contract with third-party service providers to track and analyze statistical usage and volume information from our Sites. These third-party service providers use persistent cookies to help us improve the user experience, manage the content on our Sites, and analyze how users navigate and utilize the Sites. The Cookies and Other Tracking Technologies we use on https://www.dap.com/ are as follows:

Cookie 

Type 

Description 

Duration 

ASP.NET_SessionId 

Essential 

General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Usually used to maintain an anonymised user session by the server. 

Session 

__RequestVerificationToken 

Essential 

This is an anti-forgery cookie set by web applications built using ASP.NET MVC technologies. It is designed to stop unauthorised posting of content to a website, known as Cross-Site Request Forgery. It holds no information about the user and is destroyed on closing the browser. 

Session 

_dc_gtm_UA-xxxxxxxx 

Essential 

This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. Where it is used it may be regarded as Strictly Necessary as without it, other scripts may not function correctly. The end of the name is a unique number which is also an identifier for an associated Google Analytics account. 

A few seconds 

_ga 

Performance 

This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners._ga 

2 years 

_gid 

Performance 

This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited._gid 

A few seconds 

_ga_xxxxxxx 

Performance 

_ga 

2 years 

_pk_id* 

Performance 

This cookie name is associated with the Piwik open source web analytics platform. It is used to help website owners track visitor behaviour and measure site performance. It is a pattern type cookie, where the prefix _pk_id is followed by a short series of numbers and letters, which is believed to be a reference code for the domain setting the cookie. 

1 year 

_pk_ses* 

Performance 

This cookie name is associated with the Piwik open source web analytics platform. It is used to help website owners track visitor behaviour and measure site performance. It is a pattern type cookie, where the prefix _pk_ses is followed by a short series of numbers and letters, which is believed to be a reference code for the domain setting the cookie. 

A few seconds 

_gclxxxx 

Performance 

Google conversion tracking cookie 

3 months 

__atuvs 

Analytics 

This cookie is associated with the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. 

A few seconds 

_gd 

Analytics 

This cookie contains no identifying information and is used for diagnostic purposes by Impact Radius, a service we use to track signup commissions for our affiliate program. We have categorized it under Functionality because it is necessary for the operation of our affiliate program. 

Session 

__atuvc 

Analytics 

This cookie is associated with the AddThis social sharing site. It allows the user to see an updated count if they share a page and return to it before our share count cache is updated. 

1 year 

_GRECAPTCHA 

Analytics 

 

6 months 

_gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxx 

Targeting 

Google Analytics 

A few seconds 

tint-anonymous-uid 

Targeting 

This domain is owned by Pubmatic. It operates an advertising exchange platform where online publishers can sell targeted advertising space to media buyers using real time bidding. 

1 year 

CONSENT 

Targeting 

This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website. 

17 years 

PugT 

Targeting 

This cookie is generally provided by pubmatic.com and is used for advertising purposes. 

1 month 

CMPS 

Targeting 

These cookies are linked to advertising and tracking the products users were looking at. 

3 months 

test_cookie 

Targeting 

This cookie is set by DoubleClick (which is owned by Google) to determine if the website visitor's browser supports cookies. 

A few seconds 

lidid 

Targeting 

 

2 years 

__atuvc 

Targeting 

This domain is owned by Addthis. The main business activity is: AddThis provides web widgets that site owners embed into their pages or other content, to enable visitors to create and share links to the content across social networks. They also make use of the data collected to provide advertisers and marketers with profile information for targeted, behavioural advertising. 

1 year 

_li_ss 

Targeting 

 

1 month 

_rxuuid 

Targeting 

This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website. 

1 year 

TestIfCookieP 

Targeting 

This cookie is used to make advertising messages more relevant to website visitor. 

1 year 

YSC 

Targeting 

 

Session 

CMPRO 

Targeting 

These cookies are linked to advertising and tracking the products users were looking at. 

3 months 

Ab 

Targeting 

This cookie is generally provided by agkn.com and is used for advertising purposes. 

1 year 

ljt_reader 

Targeting 

Collects data related to reader interests, context, demographics and other information on behalf of the Lijit platform. 

1 year 

__Secure-YEC 

Targeting 

 

1 year 

_ssuma 

Targeting 

 

1 month 

UID 

Targeting 

This cookie provides a uniquely assigned, machine-generated user ID and gathers data about activity on the website. This data may be sent to a 3rd party for analysis and reporting. 

1 month 

_rxuuid  

Targeting 

This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website. 

1 year 

csync 

Targeting 

Optimises the visualisation of ads according to combined user movement and various campaigns 

1 year 

loc 

Targeting 

Stores the visitors geolocation to record location of sharer 

1 year 

 

ssi 

Targeting 

 

1 year 

pid 

Targeting 

This cookie lets website visitors use Twitter-related features from within the web page they are visiting. 

1 year 

UID_EXT_xx 

Targeting 

This domain is owned by Undertone. The main business activity is: Digital advertising services 

1 year 

CMID 

Targeting 

These cookies are linked to advertising and tracking the products users were looking at. 

1 year 

anj 

Targeting 

This cookie contains data denoting whether a cookie ID is synced with an AppNexus partner. 

3 months 

Audience 

Targeting 

 

1 month 

SERVERID 

Targeting 

Usually used for load balancing. Identifies the server that delivered the last page to the browser. Associated with the HAProxy Load Balancer software. 

A few seconds 

VISITOR_INFO1_LIVE 

Targeting 

This cookie is set by Youtube to keep track of user preferences for Youtube videos embedded in sites;it can also determine whether the website visitor is using the new or old version of the Youtube interface. 

6 months 

YSC 

Targeting 

 

Session 

VISITOR_INFO1_LIVE 

Targeting 

This cookie is set by Youtube to keep track of user preferences for Youtube videos embedded in sites;it can also determine whether the website visitor is using the new or old version of the Youtube interface. 

6 months 

OAID 

Targeting 

Associated with the OpenX banner advertising platform for publishers. Records whether specific ads have been displayed. Reportedly used for performance only rather than user targeting. As a first party cookie it cannot be used to track across domains. 

1 month 

u 

Targeting 

 

1 year 

xtc 

Targeting 

This domain is owned by AddThis. AddThis provides web widgets that site owners embed into their pages or other content to enable visitors to create and share links to the content across social networks. They also make use of the data collected to provide advertisers and marketers with profile information for targeted behavioral advertising. 

1 year 

uvc 

Targeting 

Tracks how often a user interacts with AddThis 

1 year 

uid-bp-xxxxx 

Targeting 

This domain is owned by StickyAdsTV, a French company providing online video advertising services 

2 months 

__atrfs 

Targeting 

This domain is owned by Addthis. The main business activity is: AddThis provides web widgets that site owners embed into their pages or other content, to enable visitors to create and share links to the content across social networks. They also make use of the data collected to provide advertisers and marketers with profile information for targeted, behavioural advertising. 

A few seconds 

opt_out 

Targeting 

 

1 year 

i 

Targeting 

 

1 year 

_ljtrtb_16 

Targeting 

 

1 year 

tluid 

Targeting 

 

3 months 

INGRESSCOOKIE 

Targeting 

 

Session  

Uuid2 

Targeting 

This domain is owned by AppNexus Inc. The company provides a range of online advertising technology and services. 

3 months 

KRTBCOOKIE_xxxx 

Targeting 

This cookie is used to correlate IDs with those of Pubmatic partners (such as demand side platform clients or other advertising technology companies). Pubmatic passes information stored by the partner in this cookie to the partner when it is considering whether to purchase advertisements. This enables the partner to make better decisions about whether to display an advertisement to you. 

3 months 

anProfile 

Targeting 

 

6 months 

__pr.119p 

 

 

1 month 

_pk_testcookie_domain 

 

 

A few seconds 

vmuid 

 

 

2 months 

io_token_7c6a6574-f011-4c9a-abdd-9894a102ccef 

 

 

1 year 

mv_tokens_eu-v1 

 

 

13 days 

__181_cid 

 

Used for advertising. Could be malacious  

https://www.netify.ai/resources/domains/bfmio.com#:~:text=The%20application%20is%20used%20for,with%20the%20Beachfront%20Media%20application. 

 

1 year 

am_tokens_eu-v1 

 

 

13 days 

sr97 

 

 

1 year 

_ssc 

 

 

1 day 

AWSALBCORS 

 

Amazon cookie that collect anonymous statistics so we can understand how customers use our site and make improvements 

6 days 

_rlid 

 

The _rlid cookie is a query parameter that is used for in-session scrolling when requesting data from a REST API1. It contains the ID of the resource collection that is requested1. It is not a standard cookie that is stored on your browser, but rather a parameter that is passed in the URL of the request. It is used by some applications that use IBM Maximo Integration Framework 

6 months 

a309017 

 

 

2 months 

am_tokens 

 

tokens that are used for authentication and authorization in Apache Hadoop YARN applications1. They are generated by the Resource Manager and sent to the Application Master and the Node Managers to enable secure communication between them 

13 days 

lkqdidts 

 

 

1 year 

lkqdid 

 

 

1 year 

uids 

 

Uids cookies are cookies that are used by Prebid Server, which is an advertising technology that allows websites to conduct auctions for ad spaces12. Uids cookies store bidder IDs, which are identifiers that bidders use to track users and show them relevant ads12. Uids cookies are set on the host domain of Prebid Server, such as prebid.adnxs.com12. Uids cookies help Prebid Server to send the bidder IDs to each demand source as part of auction calls 

3 months 

AWSALB 

 

AWSALB cookie is used to enable the sticky session feature for Amazon Application Load Balancer. It allows the load balancer to bind a user's session to a specific target, so that all requests from the user during the session are sent to the same target. This can improve the performance and consistency of the user's experience with the application. 

6 days 

_rlsnc 

 

_rlsnc cookie is a cookie that is used by Microsoft Learn, which is a platform that provides online learning resources for various Microsoft products and services1. _rlsnc cookie is used to store information about the user's session, such as the current language, the current course, and the current page1. _rlsnc cookie helps Microsoft Learn to provide a consistent and personalized experience for the user. 

A few seconds 

centro 

 

Centro cookie is a cookie that is used by Basis Technologies, which is a company that provides digital advertising solutions1. Centro cookie is used to enable the Cookie Matching Service, which is a feature that allows a user to associate the cookie that identifies a Tealium visitor, and the cookie that identifies the user for Basis Technologies12. Tealium is a platform that helps manage and integrate data from various sources3. Cookie Matching Service helps Basis Technologies to deliver relevant and personalized ads to the user based on their data and preferences 

13 days 

mv_tokens 

 

mv_tokens cookie is a cookie that is used by Alteryx, which is a company that provides data analytics and automation solutions1. mv_tokens cookie is used to store information about the user's session, such as the current language, the current course, and the current page1. mv_tokens cookie helps Alteryx to provide a consistent and personalized experience for the user on their learning platform. 

13 days 

__ioxxxxxxxxxxxxxx 

 

 

1 year 

Google Ads and Analytics. We use “Google Analytics” to collect information about the use of our Sites. Google Analytics collects information such as how often users visit the Sites, what pages they visit when they do so, and what other sites they used prior to coming to the Sites. We use the information we get from Google Analytics only to improve our Sites. Google Analytics collects only the IP address assigned to your device on the date you visit our Sites rather than your name or other personal information. We do not combine the information collected through the use of Google Analytics with other personal information. Although Google Analytics plants a cookie on your web browser to identify you as a unique user the next time you visit our Sites, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to our Sites is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to the Sites by disabling cookies on your browser or using our Cookie Preference Center. Along with cookies, Google Analytics also uses electronic images known as web beacons (sometimes called single pixel gifs) to compile aggregated statistics to analyze how our Sites are used. You can find additional information on how to install a browser add-on to prevent your data from being used by Google Analytics at tools.google.com/dlpage/gaoptout.

3.How DO WE Use and Share information?

The information and data we gather from our Cookies and Other Tracking Technologies will be used, retained, and shared in accordance with this Cookie Policy and the Company’s Privacy Policy.

4.Rejecting Cookies AND YOUR OPTIONS

To prevent THE COMPANY FROM using certain Cookies and Other Online Tracking Technologies, YOU CAN CHANGE YOUR BROWSER SETTINGS IN ACCORDANCE WITH THE INSTRUCTIONS BELOW OR BY USING OUR COOKIE PREFERENCE CENTER AVAILABLE ON THE FOOTER OF OUR SITE.

You can stop cookies from being downloaded on your device by selecting the appropriate settings on your browser. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. You can find out how to do this for your particular browser by clicking “help” on your browser’s menu or by visiting www.allaboutcookies.org. Please note, however, that without cookies you may not be able to access or take full advantage of the Sites. Most browsers allow users to use a “private mode” by which cookies are deleted after your website visit. Please read the help section of your browser to learn more about how to activate the “private mode.” You could still visit our Sites if your browser is in “private mode”; however, the user experience may not be optimal, and some features may not work.  

  • Click here to learn more about the “Private Browsing” setting and managing cookie settings in Firefox.
  • Click here to learn more about “Incognito” and managing cookie settings in Chrome.
  • Click here to learn more about “InPrivate” and managing cookie settings in Internet Explorer.
  • Click here to learn more about “Private Browsing” and managing cookie settings in Safari.

If you want to remove previously stored cookies, you can manually delete the cookies at any time. However, this will not prevent the Sites from placing further cookies on your device unless and until you adjust your browser setting as described above. For more information on how to manually delete cookies, please see https://us.norton.com/blog/how-to/how-to-clear-cookies#.

More Information. You can find more information about cookies, behavioral advertising, and online privacy at www.allaboutcookies.org. For some of our service providers that participate in the Digital Advertising Alliance (DAA), you can exercise your choice to opt out of interest-based advertising at http://optout.aboutads.info. You may also opt out of receiving interest-based ads from many third-party websites and applications through the Network Advertising Initiative’s (NAI) Opt Out Tool, which is available at http://www.networkadvertising.org/choices. Certain types of mobile devices have an identifier that provides organizations with the ability to serve targeted advertising directly to a specific mobile device, and you may (depending on the device) be able to limit advertising, reset the advertising identifier, and turn off your device’s tracking features within your device’s settings. For more information see http://youradchoices.com/appchoices.

5.California Privacy Rights

Data Privacy Rights. Pursuant to the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (“CCPA”), California residents are entitled to the following  data privacy rights:

  • Right to Know (Specific Pieces of Personal Information). You have the right to know the specific pieces of your personal information that we have collected about you.
  • Right to Know (Categories of Personal Information). You have the right to know (i) the categories of personal information we have collected from you; (ii) the categories of sources from which the personal information is collected; (iii) the categories of your personal information we have sold or disclosed for a business purpose; (iv) the categories of third parties to whom your personal information was sold or disclosed for a business purpose; and (v) the business or commercial purpose for collecting or selling your personal information.
  • Right to Delete. You have the right to request that we delete your personal information that we have collected and retain.
  • Right to Correct. You have the right to request that we correct inaccurate personal information that we have collected and retain.
  • Nondiscrimination. You have the right not to be subject to discrimination for asserting your rights under the CCPA.

Submit a Privacy Request. To submit a privacy request, you may contact us using any of the following means: (email) dataprotection@rpminc.com, (webform) https://rpminc.com/contact/, (telephone) 1 (800) 776-4488, or (mail) RPM International Inc., ATTN: Privacy Request, 2628 Pearl Road, Medina, OH 44256. If you would prefer, you may designate an authorized agent to submit a CCPA privacy request on your behalf. An authorized agent must be registered with the California Secretary of State to conduct business in California.

Privacy Request Verification Process. If you (or your authorized agent) make any request related to your personal information, the Company will ascertain your identity (and the identity of the authorized agent, to the extent applicable) to the degree of certainty required or permitted under the law before addressing your request. In particular, the Company will, to the extent required or permitted by law, require you (or your authorized agent) to verify your request via email, request certain contact information or government identifiers, and we will match at least two pieces of such personal information with data that we have previously collected from you before granting you access to, erasing, or correcting, specific pieces or categories of personal information, or otherwise responding to your request. We may require written documentation that demonstrates a third party is authorized to serve as your agent for the purposes of submitting the requests set forth herein, unless you have provided the authorized agent with power of attorney pursuant to California Probate Code §§ 4121 to 4130. None of the CCPA’s rights are absolute, and such rights are subject to legal and regulatory exceptions and exemptions. For more information about the CCPA, please see: https://oag.ca.gov/privacy/ccpa.

Opt-Out Rights / Do Not Sell My Personal Information. California residents have the right to opt out of the “sale” of their personal information. However, the Company does not sell your personal information to third parties for profit or monetary or other valuable consideration, and therefore we do not provide opt-out request processes for the sale of personal information (because we do not undertake such activities).

Opt-Out Rights / Do Not Share My Personal Information. California residents have the right to opt out of the “sharing” of their personal information. The Company uses third-party analytical and targeted advertising features on our Site and similar web tools provided by our marketing partners, and such features, tools and marketing relationships involve the disclosure of your personal information to third parties and may constitute the “sharing” of your personal information for CCPA purposes. To opt out of this sharing of your personal information in these circumstances, please click on the Cookie Preference Center  link on the footer of the Site to set your cookie preferences. You, or your authorized agent, may also contact us in accordance with the “Contact Us” section listed below.

Children. The Site is not directed at, and should not be used by, minors under the age of eighteen (18), and therefore the Company does not knowingly sell or share the personal information of minors under eighteen (18) years of age.

Limit Use of Sensitive Personal Information. The Company does not use or disclose sensitive personal information for reasons other than those set forth in the CCPA, and therefore we do not provide individuals with the ability to limit how we use or disclose such sensitive personal information.

6.Virginia Privacy Rights

Data Privacy Rights. Pursuant to the Virginia Consumer Data Protection Act, Virginia residents are entitled to certain data privacy rights:

  • To confirm whether or not the Company is processing your personal information, and to access such personal information.
  • To request the Company correct inaccuracies in your personal information, taking into account the nature of the personal information and the purposes of the processing of the personal information.
  • To request the Company delete your personal information.
  • To obtain a copy of the personal information that you previously provided the Company in a portable and, to the extent technically feasible, readily usable format that allows it to be transmitted to another entity without hindrance, where the processing is carried out by automated means.

Submit a Privacy Request. To submit a privacy request, you may contact us using any of the following means: (email) dataprotection@rpminc.com, (webform) https://rpminc.com/contact/, (telephone) 1 (800) 776-4488, or (mail) RPM International Inc., ATTN: Privacy Request, 2628 Pearl Road, Medina, OH 44256.

Privacy Request Verification Process. If you (or your authorized agent) make any request related to your personal information, the Company will ascertain your identity (and the identity of the authorized agent, to the extent applicable) to the degree of certainty required or permitted under the law before addressing your request. In particular, the Company will, to the extent required or permitted by law, require you (or your authorized agent) to verify your request via email, request certain contact information or government identifiers, and we will match at least two pieces of such personal information with data that we have previously collected from you before granting you access to, erasing, or correcting, specific pieces or categories of personal information, or otherwise responding to your request. None of Virginia’s privacy rights are absolute, and such rights are subject to legal and regulatory exceptions and exemptions. For more information about the Virginia Consumer Protection Act, please see: https://lis.virginia.gov/cgi-bin/legp604.exe?211+ful+SB1392ES1.

Privacy Requests Appeals Process. If you would like to appeal a decision the Company has made with respect to your privacy request, please (email) dataprotection@rpminc.com, with the subject line “PRIVACY REQUEST: APPEALS” and describe the nature of your request, and the reason requesting an appellate review.

Opt-Out Rights / The Sale of Personal Information. Virginia residents have the right to opt out of the “sale” of their personal information. However, the Company does not sell your personal information to third parties for or monetary consideration, and therefore we do not provide opt-out request processes for the sale of personal information (because we do not undertake such activities).

Opt-Out Rights / Targeted Advertising. Virginia residents have the right to opt out of having their personal information used for targeted advertising purposes. The Company uses third-party analytical and targeted advertising features on our Site and similar web tools provided by our marketing partners. To opt out of this sharing of your personal information in these circumstances, please click on the Cookie Preference Center link on the footer of the Site to set your cookie preferences.

Opt-Out Rights / Profiling. Virginia residents have the right to opt out of having their personal information used for profiling in furtherance of decisions that produce legal or similarly significant effects. However, the Company does not engage in such activities.

7.European Union (EU), Switzerland, and United Kingdom (UK)

Data Protection Rights. If you are located in the EU, Switzerland, or the UK, you have the following data protection rights:

  • Right to Know: The right to know about what personal information the Company collects and processes about you, including the types and categories of personal information we collect and process, the sources of such personal information, our retention criteria, with whom we share your personal information, cross-border data transfers, and how to file complaints and inquiries. The personal information that we collect from you, the purposes for which it is used, the source of such personal information, and the parties to whom we share your personal information, among other issues, are set forth in this Cookie Policy and in our Privacy Policy.
  • Access Rights. You may ask us whether we process any of your personal information and, if so, receive access to such personal information. When complying with an access request, we will also provide you with additional information, such as the purposes of the processing, the categories of personal information concerned as well as any other information necessary for you to exercise the essence of this right.
  • Rectification. You have the right to have your personal information corrected/rectified in case of inaccuracy or incompleteness. Upon request, we will correct inaccurate personal information about you and, taking into account the purposes of the processing, update any incomplete personal information, which may include the provision of a supplementary statement.
  • Erasure. You have the right to have your personal information erased, which means the deletion of your personal information by us and, where possible, any other controller to whom your data has previously been disclosed. However, your right to erasure is subject to statutory limits and prerequisites (e.g., where your personal information is no longer necessary in relation to the initial purposes for which it was processed, your personal information was processed unlawfully).
  • Restriction of Processing. You have the right to obtain the restriction of the processing of your personal information, which means that we suspend the processing of your personal information for a certain period of time. Circumstances which may give rise to this right include situations where the accuracy of your personal information is contested, but we need time to verify the inaccuracy (if any) of your personal information.
  • Data Portability. You have the right to request us to provide you with your personal information in a structured, commonly used and machine-readable format and to have such data transmitted directly to another controller, where technically feasible.
  • Right to Object. You have the right to object to the processing of your personal information, which means you may request us to no longer process your personal information. This only applies in case the “legitimate interests” ground (including profiling) constitutes the legal basis for processing (see below “Legal Basis for Processing”). However, at any time (and free of charge) you can object to having your personal information processed for direct marketing purposes.
  • Withdrawing Consent. You also may withdraw your consent at any time if we are solely relying on your consent for the processing of your personal information. However, this will not impact our legal basis to process such personal information prior to the withdrawal of your consent.
  • Automated Decision Making. The Company does not engage in any activity that subjects our customers, Site users, survey participants, or others to a decision based solely on automated processing, including profiling, which produces legal effects, or similarly significantly results, impacting them.

To exercise any of these data privacy rights, please contact us, or have your designated agent contact us, in accordance with the “Contact Us” section listed below. To the extent permitted by law, we will need to verify your identity (or the identity of your agent) and ensure the authenticity of your request.

Legal Basis for Processing. We process your personal information in accordance with the legal bases set forth in law. For example, our processing of personal information (as described herein) is justified based on the following legal grounds:

  • Consent. You may consent to our use of non-essential cookies.
  • Legitimate Interests. We process essential cookies to host, operate, maintain, and secure our Site.

Complaints. In the event you have concerns about our data processing, you have the right to file a complaint with your data protection authority: 

We would, however, appreciate the opportunity to deal with your concerns before you approach a data protection authority with a complaint, and invite you to contact us in the first instance.

8.COOKIE POLICY UPDATES

We reserve the right to amend this Cookie Policy at any time. We will notify you if this Cookie Policy is amended by updating the “Last Updated” section listed above. It is your responsibility to periodically review the Cookie Policy to determine whether any amendments have been made hereto. Your use of the Sites, and continued use of the Sites after any amendments are made to this Cookie Policy, signifies your consent to this Cookie Policy and any amendments hereto. We may, in our sole discretion, provide you communications, including via email or text messages, about changes to our Cookie Policy; however, such communications do not abrogate or otherwise limit your responsibility to periodically review this Cookie Policy to determine whether any amendments have been made hereto.

9.CONTACT US

To prevent THE COMPANY FROM using certain Cookies and Other Online Tracking Technologies, YOU CAN CHANGE YOUR BROWSER SETTINGS IN ACCORDANCE WITH THE INSTRUCTIONS BELOW OR BY USING OUR COOKIE PREFERENCE CENTER, where AVAILABLE, ON THE FOOTER OF OUR SITE.

If you have questions regarding this Cookie Policy or our handling of your personal information, would like to request more information from us, or would like to exercise a data privacy right, please contact us at the following: (phone)  1 (800) 776-4488, (email) dataprotection@rpminc.com or  by using our interactive webform.

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